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Holiday Promotion Terms and Conditions

§1. General provisions

  1. These regulations define the rules of the promotion under the name "Holiday promotion of Estate Office CRM", hereinafter referred to as the "Promotion".
  2. The Promotion Organizer is Warsaw Real Estate Agent Tomasz Obarski, based at ul. Sienna 75, 00-833 Warszawa, NIP: 5222748397, REGON: 143017679, hereinafter referred to as the "Organizer".
  3. The promotion applies to the sale of licenses for the WordPress plugin Estate Office CRM, available on the website: https://estateofficecrm.pl/
  4. The promotion is addressed primarily to entrepreneurs, real estate agencies, real estate agents, real estate agencies and entities running or planning to run a website based on WordPress.
  5. Participation in the Promotion constitutes acceptance of these regulations.

§2. Promotion duration

  1. Promocja obowiązuje od dnia jej ogłoszenia na stronie internetowej estateofficecrm.pl do dnia August 31, 2026, up to an hour 23:59 Polish time.
  2. The condition for taking advantage of the Promotion is to place an order and pay for the appropriate license during the Promotion period.
  3. The Organizer may extend the Promotion, but is not obliged to do so.
  4. Orders placed and paid after the end of the Promotion will not be covered by the terms of the Promotion, unless the Organizer expressly decides otherwise in an individual case.

§3. Subject of promotion

  1. The promotion applies to two variants of purchasing an Estate Office CRM license: a) Lifetime license,
    b) annual license.
  2. Under the Promotion: a) upon purchase Lifetime license The customer receives in the license price:
    • a simple website for a real estate agency,
    • help with data migration,
    • basic implementation of Estate Office CRM within the agreed scope;
    b) upon purchase annual license The client can order a simple website for a real estate agency for an additional fee PLN 1,000.
  3. The promotion does not include a monthly license, unless the Organizer expressly decides otherwise.
  4. The promotion cannot be combined with other promotions, discounts, promotional codes or individual discounts, unless the Organizer gives written consent.

§4. Lifetime License

  1. If a Lifetime license is purchased during the Promotion period, the Customer also receives a simple website and data migration assistance in the price of the license.
  2. The Lifetime license covers the use of Estate Office CRM in accordance with the license regulations and the scope indicated in the current price list.
  3. Promotional additional services, i.e. a simple website and assistance in data migration, are one-time implementation services.
  4. Promotional additional benefits cannot be exchanged for cash, a discount, a reduction in the license price or any other benefit.
  5. If the Customer does not use the service to create a simple website or help with data migration, this does not reduce the price of the Lifetime license.

§5. Annual license

  1. If you purchase an annual license during the Promotion period, the Customer can order a simple website for a real estate agency for an additional fee. PLN 1,000.
  2. The amount of PLN 1,000 applies to the basic scope of a simple website specified in §6 of these regulations.
  3. The website fee does not include the costs of a domain, hosting, paid templates, paid plug-ins, external services, photo sessions, advertising texts, advanced integrations or individual programming work beyond the basic scope.
  4. If the expected scope of the website is wider than the basic one, the Organizer may prepare an individual quote for additional works.

§6. The scope of a simple website

  1. A "simple website" means a basic website for a real estate agency based on WordPress and prepared to work with Estate Office CRM.
  2. The basic scope of a simple website includes: a) installation or configuration of WordPress on the Client's hosting, provided that the hosting meets the technical requirements,
    b) installation and basic configuration of Estate Office CRM,
    c) preparation of the basic layout of the home page,
    d) preparation of basic subpages, such as: "About us", "Contact", "Offers" or other agreed subpages,
    e) preparing a view of the list of real estate offers,
    f) preparation of a basic view of a single offer,
    g) configuration of the basic contact form or inquiry form,
    h) adapting basic visual elements to the logo, colors and data of the office,
    i) basic check of the website operation after implementation.
  3. The basic scope of a simple website does not include in particular: a) an individual graphic design created from scratch,
    b) advanced UX/UI,
    c) dedicated animations,
    d) non-standard programming functions,
    e) paid photos, photo sessions and video materials,
    f) writing complete sales texts for the entire website,
    g) advanced SEO optimization,
    h) conducting advertising campaigns,
    i) email configuration,
    j) purchasing a domain or hosting,
    k) paid integrations with external services,
    l) extended language versions, unless the parties agree otherwise.
  4. The website is prepared on the basis of materials provided by the client, in particular the logo, contact details, texts, photos, service descriptions and information about the office.
  5. The Customer declares that he has the rights to the materials provided to the Organizer for use on the website WWW.

§7. Data migration assistance

  1. "Assistance in data migration" means the Organizer's support in transferring or organizing the Customer's data for use in Estate Office CRM.
  2. The basic scope of assistance in data migration includes: a) analysis of the current data structure,
    b) assessment of the possibility of transferring data to Estate Office CRM,
    c) mapping of basic data fields,
    d) preparing data for import within the agreed scope,
    e) test import, if technically possible,
    f) checking the correctness of data transfer to a basic extent,
    g) indication of problems requiring manual correction or additional work.
  3. Data migration assistance does not guarantee complete, automatic and error-free transfer of all data from each source system.
  4. The possibility of migration depends on data quality, export format, file structure, data scope, availability of documentation and technical limitations of the source system.
  5. If the Customer's data is incomplete, inconsistent, damaged, duplicated or requires manual cleaning, the Organizer may propose an additional scope of work for a separate quote.
  6. Data Migration Assistance under the Promotion does not include advanced, multi-stage migrations from multiple systems, custom import scripts, individual API integrations, or manual rewrites of large data sets, unless otherwise agreed by the parties.

§8. Personal data and data security

  1. If the Customer provides personal data to the Organizer as part of data migration, the parties undertake to establish appropriate rules for their processing.
  2. Before transferring personal data for migration, it may be required to conclude a separate agreement entrusting the processing of personal data.
  3. The Client is responsible for the legality, completeness and accuracy of the data provided to the Organizer.
  4. The Customer should make a backup copy of the data before starting the migration or provide the Organizer with a copy of the data intended for implementation work.
  5. The Organizer is not responsible for errors resulting from incorrect, incomplete, outdated or damaged data provided by the Customer.

§9. Terms of implementation of promotional services

  1. The implementation of a simple website or data migration assistance begins after: a) paying for the appropriate license,
    b) the Client provides the necessary materials and access,
    c) determining the scope of work,
    d) the Client's acceptance of the basic implementation schedule.
  2. The Client undertakes to provide the Organizer with all information and materials necessary to carry out the work, in particular: a) access to hosting or the WordPress panel,
    b) domain data, if necessary,
    c) logo and office details,
    d) content for subpages,
    e) graphic materials,
    f) export of data for migration, if migration is to be carried out,
    g) information about the current system or data structure.
  3. The deadline for completion depends on the scope of work and the timeliness of submitting materials by the client.
  4. If the Customer fails to provide materials, data or access, the implementation date will be postponed accordingly.
  5. If the Customer does not provide the required materials or access within 60 days of purchasing the license, the Organizer may set an additional deadline for their submission.
  6. The Customer's lack of cooperation to the extent necessary to provide promotional services does not entitle the Customer to reduce the license price or request a refund of part of the price for the unused additional service.

§10. Promotion Restrictions

  1. The promotion applies only to new purchases made during its validity period.
  2. The Promotion is not retroactive and does not apply to purchases made before the Promotion begins.
  3. The promotion does not apply to canceled, unpaid or returned orders.
  4. The Organizer may refuse to provide promotional services if: a) the Customer provided false data,
    b) the Customer violates the license regulations or store regulations,
    c) the provision of the service would require illegal activities,
    d) The customer does not have rights to the materials provided,
    e) the Customer does not provide the required technical access,
    f) the scope of expected work exceeds the basic scope of the Promotion and the Customer does not accept an additional quote.
  5. The Organizer stipulates that a simple website and assistance in data migration are basic implementation services and do not constitute an unlimited package of design, graphic, programming or administrative works.

§11. Complaints

  1. The Customer may submit a complaint regarding the Promotion electronically to the following address: [wpisz adres e-mail, np. kontakt@estateofficecrm.pl]
  2. The complaint should include: a) the name and surname or company name of the Customer,
    b) address e-mail,
    c) order number, if assigned,
    d) opis problemu,
    e) expected way of resolving the matter.
  3. The Organizer will consider the complaint within 14 days from the date of its receipt.
  4. A response to the complaint will be sent to the e-mail address provided by the Customer.

§12. Withdrawal from the contract, returns and relations with other regulations

  1. Zasady odstąpienia od umowy, zwrotów, reklamacji dotyczących licencji oraz odpowiedzialności za działanie Estate Office CRM określa regulamin sprzedaży, regulamin licencji lub inny właściwy dokument dostępny na stronie estateofficecrm.pl.
  2. These regulations do not limit the rights of consumers and entrepreneurs under consumer rights under applicable law.
  3. In the event of a conflict between these regulations and the sales regulations or license regulations, these regulations shall prevail with respect to the Promotion itself, and the relevant sales or license regulations shall prevail in the remaining scope.
  4. Promotional additional benefits do not constitute a separate digital product or a stand-alone license for Estate Office CRM.

§13. Changes to the regulations

  1. The Organizer may change these regulations in the event of: a) changes in legal provisions,
    b) the need to clarify the rules of the Promotion,
    c) changes to the Organizer's data,
    d) changes in technical rules for the provision of services,
    e) obvious clerical or editorial errors.
  2. The change in the regulations does not affect the rights acquired by Customers who took advantage of the Promotion before the change in the regulations.
  3. Aktualna wersja regulaminu jest publikowana na stronie internetowej estateofficecrm.pl.

§14. Final provisions

  1. Regulamin wchodzi w życie z dniem publikacji na stronie internetowej estateofficecrm.pl.
  2. In matters not regulated by these regulations, the relevant provisions of Polish law shall apply.
  3. Contact for matters relating to the Promotion: kontakt@estateofficecrm.pl
  4. The Regulations are effective from 07.07.2026